We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.
We store personal information for only as long as we have a reason to keep it.
We aim to make it as simple as possible for you to control what information on your website is shared publicly (or kept private), indexed by search engines, and permanently deleted.
We help protect you from overreaching government demands for your personal information.
We aim for full transparency on how we gather, use, and share your personal information.

Below is our Privacy Policy, which incorporates and clarifies these principles.

Who We Are and What This Policy Covers

This Privacy Policy applies to information that we collect about you when you use:

Our websites (Sfida.pro and SfidaBiznesi.com);
Our other products and services that are available on or through our websites.

Information We Collect

Information You Provide to Us:

Basic Account Information: We ask for basic information from you in order to set up your account. For example, we require individuals to provide an email address and name.
Transaction and Billing Information: Payment information is handled by third-party processors including Stripe, PayPal, and Wise.
Communications with Us: We store a copy of our communications (including any internet call recordings as permitted by applicable law).

Information We Collect Automatically:

Log Information: We collect information like browser type, IP address, and operating system.
Usage Information: We collect information about your usage of our Services.
Location Information: We may determine the approximate location of your device from your IP address.
Information from Cookies & Other Technologies: We use cookies and other technologies to help us identify and track visitors, usage, and access preferences for our Services.

Information from Other Sources:

We may receive information from other sources, like Google Analytics, FluentCRM, Funnelytics, and Google Tag Manager.

How and Why We Use Information

We use information about you for the following purposes:

To provide our Services, improve our Services, and communicate with you.
To monitor and analyze trends and better understand how users interact with our Services.
To personalize your experience using our Services.

Legal Bases for Collecting and Using Information

Our use of your information is based on the grounds that:

The use is necessary to fulfill our commitments to you.
The use is necessary for compliance with a legal obligation.
We have a legitimate interest in using your information.
You have given us your consent.

Sharing Information

We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:

Subsidiaries, Employees, and Independent Contractors.
Third-Party Vendors.
Legal and Regulatory Requirements.
To Protect Rights, Property, and Others.
Business Transfers.
With Your Consent.
Aggregated or De-Identified Information.

How Long We Keep Information

We keep information for only as long as we have a reason to keep it.

Security

We work hard to protect information about you against unauthorized access, use, alteration, or destruction. We utilize enterprise-level encryption and SSL protocols.

Choices

You have several choices available when it comes to information about you:

Limit the Information that You Provide.
Opt-Out of Marketing Communications.
Set Your Browser to Reject Cookies.
Close Your Account.

Your Rights

If you are located in certain countries, including those that fall under the scope of the GDPR, you have rights with respect to your personal data:

Request access to your personal data.
Request correction or deletion of your personal data.
Object to our use and processing of your personal data.
Request that we limit our use and processing of your personal data.
Request portability of your personal data.

Controllers and Responsible Companies

Sfida.pro and SfidaBiznesi.com are controlled by the same owner and founder, Elvis Plaku.

How to Reach Us

If you have a question about this Privacy Policy, or you would like to contact us about any of the rights mentioned in this document, please contact us at [email protected] or directly to our founder Elvis Plaku.

Other Things You Should Know

Transferring Information

We take appropriate measures to ensure that information about you is protected when transferred outside the EEA.

Visitors to Our Users’ Websites

We process information about visitors to our users’ websites on behalf of our users and in accordance with our user agreements.

Privacy Policy Changes

Although most changes are likely to be minor, we may change our Privacy Policy from time to time. We encourage visitors to frequently check this page for any changes.

Updated: 4 June 2024